What's so good about apprenticeships?
Apprenticeships are a fantastic opportunity for you to learn and develop the skills and behaviours necessary to support your career progression.
They’re work based and mix face-to-face visits at your site with remote learning sessions with a dedicated trainer. There’s also access to bite sized e-learning modules accessible 24/7 and on any device.
Our list of available programmes is below but if you don’t find what you’re looking for please click here.
What are the benefits?
- Apprenticeships are nationally recognised
- Training is delivered at your place of work
- You’ll receive guidance, support and mentoring throughout
- On-the-job training to help develop your skills and career
- You can apply for Apprentice Extra card - which offers discounts at many major retailers
- There is no cost to you
- Gain maths and English qualifications (if needed)
What programmes are available?
England
- Level 2 Food and Beverage Team Member / Level 2 Production Chef
- Level 3 Hospitality Supervisor
- Level 3 Senior Production Chef
- Level 3 Team Leader
- Level 4 Hospitality Manager
- Level 2 Retailer
- Level 3 Team Leader (Retail Route)
- Level 4 Retail Manager
- Level 2 Customer Service Practitioner
- Level 3 Customer Service Specialist
- Level 3 Team Leader
- Level 2 Business Admin
- Level 3 Business Admin
- Level 5 Operations Manager
Scotland
- Level 2 Food Services
- Level 2 Food & Beverage Services
- Level 2 Kitchen Services
- Level 2 Housekeeping
- Level 2 Front of House Reception
- Level 2 Food Production & Cooking
- Level 2 & Level 3 Professional Cookery
- Level 3 Hospitality Supervision & Leadership
- Level 2 Retailer
- Level 3 Retail Sales Professional
- Level 3 Retail Management
- Level 2 Customer Service
- Level 3 Customer Service
- Level 2 Business & Administration
- Level 3 Business & Administration
- Level 3 ILM Management
Wales
- Level 2 Food Services
- Level 2 Food & Beverage Services
- Level 2 Kitchen Services
- Level 2 Housekeeping
- Level 2 Front of House Reception
- Level 2 Food Production & Cooking
- Level 2 & Level 3 Professional Cookery
- Level 3 Hospitality Supervision & Leadership
- Level 2 Retailer
- Level 3 Retail Sales Professional
- Level 3 Retail Management
- Level 2 Customer Service
- Level 2 Team Leading
- Level 3 Customer Service
- Level 2 Business & Administration
- Level 3 Business & Administration
- Level 3 ILM Management
What do apprenticeships look like?
- Apprenticeships take between 12-24 months to complete depending on the level and apprenticeship you take
- You’ll get an introduction and an initial assessment from your trainer who will run through the different modules you will take
- Your trainer will arrange to visit you at your workplace every 4-6 weeks either through a face-to-face visit or a remote session
- You’ll have access to your training modules through the Inspiro learning platform at any time on any device
- If you haven’t already achieved maths or English at a certain level our trainer will be able to support you in gaining these qualifications
What are they worth?
Level 2
Equivalent to 5 GCSE passes
Level 3
Equivalent to 2 A-level (or Highers) passes
Level 4
Equivalent to the first year of an undergraduate degree, or a Higher National Certificate (HNC)
Level 5
Equivalent to a foundation degree, or a Higher National Diploma (HND)
What will be expected of you?
- Be committed to completing the programme
- Participate in on-the-Job observations and discussions with your trainer
- Off-the-job learning that is done in work time but is not part of your usual day to day activity
- Commit to 2 hours in work learning for every visit/session with your trainer
- Attend all pre-arranged trainer visits/sessions
An apprenticeship in hospitality opens doors to hands-on experience, practical skills, and real-world connections, all while learning the art of exceptional service from the ground up.
Who is eligible for an apprenticeship?
England
- You’ll need to be 16 or over by the end of the summer holidays to start the apprenticeship and there is no upper age limit
- You can't be in any form of government funded education
- You must be a European citizen or have lived in the UK for more than 3 years and have the right to work in the UK
- Must be in a permanent role
- You must be working a minimum of 16 hours per week. If you work less than 30 hours per week the minimum length of programme is increased proportionately
Scotland
- Age restrictions - 16-24 years
- Must be a European citizen
- Must be in a permanent role
- Minimum of 16 hours per week
Wales
- Age 16-65 years for Welsh Government priority areas and qualifications at level 4 and 5. (Priority areas include hospitality and tourism.)
- Non-priority areas we deliver include; Level 2 & Level 3 Business Administration, Customer Service and Retail. Level 2 Team Leading and Hospitality*
- Minimum of 16 hours per week
- Employees can have a degree, HND or HNC if achieved in a different sector for Level 3 qualifications and above.
- The Learner:
- For the non-priority sectors level 2 – 16-24 Or 25+ Within 12 months of commencing role.
- For the non-priority sectors level 3 – 16-24 Or 25+ Within 12 months of commencing role.
- For Level 2 “other sectors” eligibility includes - aged 16-24 or All-age & intending to immediately progress to level 3
- Must not be in any form of government funded education
- Must be a European citizen
- *This criteria does not apply for disabled individuals
